The work that waits
Find the approvals, odd cases, customer calls and decisions that slow down the moment you are not there.
FOR THE OWNER
If the business always needs you, growth just makes your job bigger.
The company can be busy and profitable while still stopping for your approval, your answer, your relationship or the problem only you know how to fix.
WHERE YOU GET PULLED BACK
The goal is fewer things only you can do.
The team should not need to interrupt you for the same answer twice. Put the common answers where the work happens. Then the business can move without waiting for you.
The answers in your head
Some calls need your judgment. Some only come to you because nobody else can find the rule.
The job that should move
Pick one repeated job and make it keep moving without you carrying every step.
Ask this before you add more.
- What waits when I am unavailable?
- What does the team ask me over and over?
- Which decisions need me because the rules were never written down?
- What information do I gather before a decision can be made?
- If I took 30 days off, what would fail first?